Administrative Services for
Investment Management Firms
Lucy Goreham, CEO and President (1990 - Present)
Responsible for client management and business development, Ms. Goreham works with the Chief Operations Officer and Compliance Officer to direct all aspects of the organization’s compliance policies & operations relating to trade settlement, portfolio accounting, performance reporting, reconciliations and account administration for clients’ domestic and international equity accounts and oversees the 8-person BIS operations team.
Boston Investor Services was formed in 1993, originally segregating the mid and back office support from portfolio management for one large international Investment Manager. Building on the success of this model, Boston Investor Services began providing mid and back office support for other global and domestic Investment Advisers. Over the last 31 years, the team has administered to over $65 Billion in global assets, supporting eight different investment management firms. In 2007, Ms. Goreham became President and CEO of Boston Investor Services, Inc.
Ms. Goreham earned BA degrees in Economics and Psychology from the University of Rochester in NY and a Master of Science in Finance degree from Northeastern University. She is a board member for the charitable SWAN society in Boston.
Elizabeth Murray, Vice President (1998 - Present)
As the Senior Compliance Officer, Ms. Murray concentrates on developing and maintaining the compliance program for our clients. Ms. Murray has facilitated various client transitions to automated compliance systems. She has used her deep understanding of fund compliance to further develop the pre and post trade compliance programs for our clients. Ms. Murray oversees the daily monitoring of the compliance program and is responsible for adhering to all domestic and international regulatory and client compliance reporting and testing. Her extensive experience with mutual fund compliance and exposure to firms that claim compliance with the Global Investment Performance Standards (GIPS), adds additional value in these areas. Having previously managed the operations team, Ms. Murray draws upon her experience with brokers, banks and trading to anticipate and address our client’s needs and provide additional operational support as needed.
Ms. Murray earned a BA from St. Lawrence University.
Amy Margalit, COO, Vice President (2001 - Present)
As Chief Operations Officer, Ms. Margalit manages the operations team and facilitates the automation and integration of our client's operations and trading systems. In addition to actively supporting client accounts, Ms. Margalit has implemented internal training within BIS, as well as external trainings with clients. She has helped to create the framework where reconciliation and report generation occur.
Ms. Margalit assists with billing, reporting and trade workflow management while working collaboratively with client service teams, custodians, brokers and application vendors. She integrates best operational practices into existing workflows as well as into new initiatives. Ms Margalit seeks to enhance our operations program proactively and in response to an evolving and dynamic field.
Ms. Margalit has assisted with the setup and implementation of new accounting and order management systems as well as their upgrades. She has worked to establish new internal protocols and guidelines regarding the daily processing of data within these platforms.
Ms. Margalit earned her BA in Economics from Wesleyan University and in 2006, received her MBA from Boston College.
Olessia Maslov, Compliance Officer (2002 - Present)
Ms. Maslov works with the both the operations and compliance teams, promoting operational efficiency and managing corporate action processing and reporting. Before joining the firm in 2002, Ms. Maslov worked at Eaton Vance Management.
Ms. Maslov received her BS in Business Administration and International Business/Finance from Northeastern University in 2004 and her Master's Degree in Finance from Northeastern University in 2016.
Alysia Fullerton, Operations Officer (2004 - Present)
Ms. Fullerton works in the operations group, interacting daily with traders, brokers and custodians to provide client trade support, foreign exchange processing, corporate actions processing and reporting.
Ms. Fullerton earned her BS in Economics from Suffolk University.
Dorothy Donaldson, Operations Officer (2007 - Present)
Ms. Donaldson supports the operations group, working with all aspects of mid and back office portfolio accounting, trade settlement and reconciliation. She graduated from Colgate University and worked at Ameriprise Financial before joining BIS.
Ms. Donaldson played for the 2010, 2011, 2014 IWFL World Champions Women's Football team, the Boston Militia.
In 2017, she was inducted into the Colgate University Hall of Honor for softball.
Barbara Dawley, Account Administrator (1995 - 1999 & 2002 - Present)
Supporting the operations and compliance teams, Ms. Dawley adds depth and support to all client services. Originally hired in 1995, Ms. Dawley left the firm in 1999 and worked with Investors Capital before returning to BIS in 2002 to support the operations group on a part-time basis.
Ms. Dawley graduated from the University of New Hampshire with a BA in Business Administration.
Lena Caprio, Compliance Officer (2014 - Present)
Ms. Caprio provides administrative and trade support, client account reconciliation as well as proxy vote reporting. Prior to joining the operations team, Lena completed two successful internships with BIS as well as an internship with MFS Investment Management.
Ms. Caprio earned her B.S. in Accounting and Finance from Northeastern University in 2014.